Contact Us

Consolidated Rail Corporation

1717 Arch Street, 13th Floor
Philadelphia, PA 19103

(215) 209-2000


Emergencies: 1-800-272-0911

Please call 1-800-272-0911 to report crossing malfunctions, accidents, theft, vandalism, blocked tracks, trespassing, a security threat, or any other type of emergency. When calling, please be prepared to tell us your name, location, and any observations.


Citizens Concerns or Complaints:

Concerns or complaints should be sent in writing to:

Citizen Concerns/Complaints
Conrail
1717 Arch Street, 13th Floor
Philadephia PA 19103


Or by Phone:

1-800-456-7509



Please provide the following information when writing or calling:

- Your name
- A daytime telephone number where you can be reached
- A description of your concern or complaint, which should include date, time, and location of the incident
- Locomotive engine number or freight car stencil number if your complaint includes a train


Fraud and Ethics Hotline: 1-800-209-7330

To report suspected fraud or corporate abuse


Government Relations: 215-209-5025


News Media: 215-209-5013